top of page
Royal Tea Loyalty Program
Giving out cards that often lie either unused or stacked up over the months as customers struggle to find them, requiring a new card each time as a result.
Furthermore, it’s essential that businesses communicate exactly what the reward is. Too often consumers are left wondering what they gain in return for spending at the store.
It's key that the customer is informed about the reward, particularly if the business develops the scheme or the reward changes in line with a particular promotion.
Having customers carrying a physical card can be inconvenient for them to engage in the loyalty program
Need to establish a system for customer retention
Other businesses were looking for a more seamless way to cooperate with Royal Tea